Privacy Policy
Last Updated: March 20, 2025
Welcome to www.dark-oracle.com (“the Site”), operated from the United States.
We provide an execution management system (DARK ORACLE) with advanced algorithms, designed to connect to third-party trading platforms or via FIX protocol to brokers and liquidity providers, empowering users to manage trades based on their custom parameters. We are committed to protecting your privacy and ensuring the security of your personal information, no matter where you are located. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Site or use our services. By using www.dark-oracle.com, you agree to the terms of this policy. We do not conduct business with individuals under 18 years of age or the legal age limit in their country, whichever is higher.
We provide an execution management system (DARK ORACLE) with advanced algorithms, designed to connect to third-party trading platforms or via FIX protocol to brokers and liquidity providers, empowering users to manage trades based on their custom parameters. We are committed to protecting your privacy and ensuring the security of your personal information, no matter where you are located. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Site or use our services. By using www.dark-oracle.com, you agree to the terms of this policy. We do not conduct business with individuals under 18 years of age or the legal age limit in their country, whichever is higher.
1. Information We Collect
We collect the following types of information:
• Personal Information: Information you provide when you purchase our DARK ORACLE, create an account, or contact us, such as your name, email address, phone number, billing address, and payment details (processed securely via PayPal).
• Configuration Data: User-input parameters and settings you provide to customize the DARK ORACLE, such as trading preferences, algorithmic strategies, and connection details for third-party platforms or brokers.
• Usage Data: Information automatically collected when you interact with the Site or DARK ORACLE, including your IP address, browser type, operating system, pages visited, system usage logs, and the time and date of your interactions.
• Cookies and Tracking Technologies: We use cookies, web beacons, or similar technologies to enhance your experience, analyze usage, and deliver personalized content or ads. Note: We do not directly process your trade execution data (e.g., trade orders, financial balances) unless it’s part of the DARK ORACLE configuration you provide. Such data is managed by the third-party trading platforms, brokers, or liquidity providers you connect to via our system.
• Personal Information: Information you provide when you purchase our DARK ORACLE, create an account, or contact us, such as your name, email address, phone number, billing address, and payment details (processed securely via PayPal).
• Configuration Data: User-input parameters and settings you provide to customize the DARK ORACLE, such as trading preferences, algorithmic strategies, and connection details for third-party platforms or brokers.
• Usage Data: Information automatically collected when you interact with the Site or DARK ORACLE, including your IP address, browser type, operating system, pages visited, system usage logs, and the time and date of your interactions.
• Cookies and Tracking Technologies: We use cookies, web beacons, or similar technologies to enhance your experience, analyze usage, and deliver personalized content or ads. Note: We do not directly process your trade execution data (e.g., trade orders, financial balances) unless it’s part of the DARK ORACLE configuration you provide. Such data is managed by the third-party trading platforms, brokers, or liquidity providers you connect to via our system.
2. How We Use Your Information
We use your information for the following purposes:
• To provide, maintain, and support the DARK ORACLE, including integrating it with third-party platforms or FIX connections based on your parameters.
• To process your purchase, deliver the DARK ORACLE, and handle payments via PayPal.
• To communicate with you about your account, DARK ORACLE updates, or customer service inquiries.
• To send you product updates, promotional offers, or newsletters (you may opt out at any time).
• To improve the DARK ORACLE, analyze usage trends, and enhance user experience.
• To prevent fraud, ensure system security, and comply with legal obligations. Legal Basis for Processing (GDPR): For customers in the European Union, we process your data based on:
• Contract: To deliver the DARK ORACLE and fulfill your purchase agreement.
• Consent: For marketing emails or non-essential cookies (you can withdraw consent anytime).
• Legitimate Interests: For improving the DARK ORACLE and preventing fraud, where it doesn’t override your rights.
• Legal Obligation: To comply with applicable laws.
• To provide, maintain, and support the DARK ORACLE, including integrating it with third-party platforms or FIX connections based on your parameters.
• To process your purchase, deliver the DARK ORACLE, and handle payments via PayPal.
• To communicate with you about your account, DARK ORACLE updates, or customer service inquiries.
• To send you product updates, promotional offers, or newsletters (you may opt out at any time).
• To improve the DARK ORACLE, analyze usage trends, and enhance user experience.
• To prevent fraud, ensure system security, and comply with legal obligations. Legal Basis for Processing (GDPR): For customers in the European Union, we process your data based on:
• Contract: To deliver the DARK ORACLE and fulfill your purchase agreement.
• Consent: For marketing emails or non-essential cookies (you can withdraw consent anytime).
• Legitimate Interests: For improving the DARK ORACLE and preventing fraud, where it doesn’t override your rights.
• Legal Obligation: To comply with applicable laws.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your data in these cases:
• Service Providers: With trusted third parties who assist us in operating the Site and DARK ORACLE, such as PayPal for payment processing, hosting providers, and analytics services, under strict confidentiality agreements. These providers may be located outside your country, including in the US.
• Third-Party Integrations: We may share configuration data (e.g., FIX connection details) with third-party trading platforms, brokers, or liquidity providers as directed by you to enable DARK ORACLE functionality. We are not responsible for their privacy practices.
• Legal Requirements: If required by law, regulation, or legal process (e.g., a court order or subpoena).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• International Transfers (GDPR): For EU customers, your data may be transferred to the US or other countries. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place with our service providers.
• Service Providers: With trusted third parties who assist us in operating the Site and DARK ORACLE, such as PayPal for payment processing, hosting providers, and analytics services, under strict confidentiality agreements. These providers may be located outside your country, including in the US.
• Third-Party Integrations: We may share configuration data (e.g., FIX connection details) with third-party trading platforms, brokers, or liquidity providers as directed by you to enable DARK ORACLE functionality. We are not responsible for their privacy practices.
• Legal Requirements: If required by law, regulation, or legal process (e.g., a court order or subpoena).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• International Transfers (GDPR): For EU customers, your data may be transferred to the US or other countries. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place with our service providers.
4. Cookies and Tracking
We use cookies to maintain your session, manage DARK ORACLE preferences, and provide a seamless experience. For non-essential cookies (e.g., analytics, advertising), we obtain your consent where required (e.g., under GDPR). You can manage or disable cookies via your browser settings, but this may impact DARK ORACLE functionality.
5. Data Security
We use industry-standard encryption (e.g., SSL) and robust security measures to protect your personal and configuration data from unauthorized access, loss, or misuse. Payment details are processed securely by PayPal. However, no online system is 100% secure, and we cannot guarantee absolute security. Data processed by third-party platforms or brokers you connect to via the DARK ORACLE is subject to their security practices.
6. Your Choices and Rights
You have the following options:
• Account Management: Update or delete your account information by logging in or contacting us (note: some data may be retained for legal compliance).
• Marketing Opt-Out: Unsubscribe from emails using the link in our messages or by emailing us.
• California Residents (CCPA): If you’re a California resident, you may have the right to:
• Request access to the personal information we hold about you.
• Request deletion of your personal information (subject to legal retention requirements).
• Opt out of the sale of your personal information (note: we do not currently sell your data). • EU Residents (GDPR): If you’re in the European Union, you have the right to: • Access, correct, or delete your personal data. • Restrict or object to processing. • Data portability (receive your data in a structured format). • Withdraw consent at any time (e.g., for marketing). • Lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at contact@dark-oracle.com. We will respond within 45 days (CCPA) or 1 month (GDPR), as required by law.
• Account Management: Update or delete your account information by logging in or contacting us (note: some data may be retained for legal compliance).
• Marketing Opt-Out: Unsubscribe from emails using the link in our messages or by emailing us.
• California Residents (CCPA): If you’re a California resident, you may have the right to:
• Request access to the personal information we hold about you.
• Request deletion of your personal information (subject to legal retention requirements).
• Opt out of the sale of your personal information (note: we do not currently sell your data). • EU Residents (GDPR): If you’re in the European Union, you have the right to: • Access, correct, or delete your personal data. • Restrict or object to processing. • Data portability (receive your data in a structured format). • Withdraw consent at any time (e.g., for marketing). • Lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at contact@dark-oracle.com. We will respond within 45 days (CCPA) or 1 month (GDPR), as required by law.
7. Data Retention
We retain your personal information only as long as necessary to provide the DARK ORACLE and comply with legal obligations. For example:
• Account and configuration data are kept while your account is active or as needed to support your DARK ORACLE usage.
• Transaction records (e.g., purchase history) may be retained for 7 years to comply with tax laws. After these periods, we securely delete or anonymize your data. Trade data processed by third-party platforms or brokers is retained according to their policies.
• Account and configuration data are kept while your account is active or as needed to support your DARK ORACLE usage.
• Transaction records (e.g., purchase history) may be retained for 7 years to comply with tax laws. After these periods, we securely delete or anonymize your data. Trade data processed by third-party platforms or brokers is retained according to their policies.
8. Third-Party Links and Integrations
The Site and DARK ORACLE may connect to external platforms (e.g., PayPal, trading platforms, brokers). We are not responsible for their privacy practices or content. You should review the privacy policies of any third-party services you integrate with the DARK ORACLE.
9. Age Restriction and Children’s Privacy
www.dark-oracle.com does not conduct business with individuals under 18 years of age or the legal age limit in their country, whichever is higher. We do not knowingly collect personal information from anyone below this age threshold. If we discover such data has been collected, we will delete it promptly and terminate any associated account or transaction.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted here with an updated “Last Updated” date. Please review it regularly.
11. Contact Us
For questions, concerns, or to exercise your rights under this Privacy Policy, please reach out:
Email: contact@dark-oracle.com
